Effective Date: 25th May 2018
Updated: 14th May 2018

 

LynnsGemCreations

2 Rush Lane

Church Hill North

Redditch

B98 8RY

 

Email: enquires@lynnsgemcreations.uk

 

Privacy policy

As the owner of LynnsGemCreations I take special care of the data you entrust me with.  This policy statement relates to my privacy practices in connection with this website. My service and is intended to inform you about the information I may obtain about you as a customer. How I may use that information and who I may share that information with.

 

LynnsGemCreations is committed to ensuring your privacy is protected. In the event that I may ask you to provide certain information by which you can be identified when using this website, then it will only be used in accordance with this privacy policy. I do not pass on information to any other company.

 

Information Collected

I will only collect data as necessary with regards to orders i.e. to fulfil your order. You must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

 

All card details provided are only kept for the purpose of collecting the payment for that particular order. It will not be stored in any way. All payments are processed through Stripe, this information is also confidential and will not be shared with anyone.

 

Collection and use of personal information

I would never share your private information with any third parties, other companies or individuals. Unless I am required to by law i.e. for tax purposes, in accordance with The General Protection Data Regulations. Any data I collect from you will be treated in confidence and will only be used for the intended purpose. If you have voluntarily provided your email address for subscribing to my newsletter, that will soley be used for keeping you updated with my latest products and news. You can unsubscribe at any time by contacting me on the above email address.

 

Retention of Data

In accordance with the regulations of GDPR, I will not hold any personal data longer than is necessary. I may be required to hold data for up to 4 years for tax purposes. Any unsubscribing from my mailing list will be immediate upon receipt of an email from yourself requesting to be unsubscribed.

 

Notification of Changes

If I make any changes to this privacy policy the amended policy will be posted on the website, if you have any questions regarding the policy please feel free to contact me at enquires@lynnsgemcreation.uk.

 

Your Rights

You have the right to request a copy of any personal information I hold about you by contacting me using the above email.

 

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

 

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you dont have to keep entering them.

 

How do we use cookies?

A number of our pages use cookies to remember:

 

  • your display preferences, such as contrast colour settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of cookies on this site

 

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

 

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

 

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.