Terms & Conditions

Please see our terms and conditions

Processing time
Jewellery is usually Shipped within 1 – 3 days.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: Custom or personalised orders

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any questions regarding your order.

Privacy policy
I will only use your shipping and billing address, and contact information
To communicate with you about your order
To fulfill your order

Gift wrapping and packaging
All of my jewelry includes a lovely white or silver gift box, unless stated differently in the description. Items are sent securely to make sure they are received in perfect condition.

Custom and personalised orders
I accept custom orders and i’m happy to work to any specification you require and together we can come up with the perfect piece of jewelry for you. Due to the fact that i make sure you are completely happy before purchasing the custom order, returns or refunds will not be accepted.

Care instructions
As with all Jewelry to keep it in perfect condition it needs to be kept away from water and perfume.

Sizing details
All sizes are on my descriptions, but should you require a different size, please do not hesitate to contact me.

Shipping
Shipping Times – All packages are sent 1st Class Standard Delivery in the UK and International, unless you have upgraded at checkout to recorded for the UK or recorded and tracked for International.

Please allow between 2 – 4 days for delivery in the UK and between 2 – 4 weeks for International deliveries.

During the holiday periods delivery can take longer and delays can also be caused due to customs, which i cannot be held responsible for.

*** Please note our Privacy Policy ***

 

 

Free UK shipping on all Jewellery - Limited Time Only Dismiss